Privacy Policy for Vex Store
Effective Date: 27/10/2024
Welcome to Vex Store!
At Vex Store (referred to as “we,” “us,” or “our”), accessible at vexstore.lk, we are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information about you when you visit or make a purchase from vexstore.lk, including any subpages such as vexstore.lk/category.
By using our website, you agree to the terms of this Privacy Policy.
- Information We Collect
We may collect and process the following types of personal information:
• Contact Information: Your name, email address, phone number, and address, which you provide during account creation, checkout, or contacting us.
• Payment Information: Payment details like credit/debit card information, which are processed securely by our payment provider and are not stored on our servers.
• Device Information: Data regarding your device, IP address, browser type, and interactions on vexstore.lk to enhance user experience.
• Order Information: Details about your purchases, including items bought, quantity, and order history.
• Usage Information: Data on how you navigate and interact with our website.
- How We Use Your Information
We use the information collected for purposes such as:
• Processing and fulfilling orders
• Communicating order updates, promotions, and support-related information
• Improving our website, products, and services
• Personalizing user experience
• Analyzing usage trends to enhance our offerings
• Ensuring security and preventing fraud
- Sharing Your Information
We may share your information in the following cases:
• With Service Providers: We use third-party vendors to support order processing, payment transactions, and delivery. These providers only have access to the information necessary to perform their services.
• For Legal Requirements: When required by law or to protect our legal rights, we may share information with law enforcement or regulatory authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new ownership.
- Cookies and Tracking Technologies
We use cookies to improve user experience, analyze site traffic, and provide targeted advertising. By using vexstore.lk, you consent to the use of cookies. You can control your cookie preferences through your browser settings.
- Data Security
We implement security measures to protect your information. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of information you share online.
- Your Rights
You may have rights regarding your personal information, such as:
• Access and Correction: Request access to or correction of your personal information.
• Deletion: Request deletion of certain personal information.
• Opt-Out: Opt-out of marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
- Third-Party Links
Vexstore.lk may contain links to external sites, such as vexstore.lk/category, which are not operated by us. We encourage you to review the privacy policies of these third-party sites, as we are not responsible for their practices.
- Updates to Our Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
- Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
Vex Store
Email: support@vexstore.lk
Phone: +94 779358129